On Call Expertise
24/7 engineering level technical support services offer access to experts in multiple disciplines, which are imminently available to respond to process failures and reliably mitigate downtime.
Automated Monitoring
24/7 automated monitoring of the OT network and connected devices will be provided, where possible, in real-time for performance metrics on smart OT devices including servers, networked HMIs, PLCs, PACs and managed switches. Performance loss or failures are automatically detected by our proprietary A.I. enabled tools and reported directly to the Novate Support Operations Center (NSOC) as well as your support team.45
Technology Maintenance
24/7 automated monitoring of the OT network and connected devices will be provided, where possible, in real-time for performance metrics on smart OT devices including servers, networked HMIs, PLCs, PACs and managed switches. Performance loss or failures are automatically detected by our proprietary A.I. enabled tools and reported directly to the Novate Support Operations Center (NSOC) as well as your support team.45
